Maple Bakery Co. · Delivery date 2026-07-16 · Urgent
No redelivery has been created for this order yet. Creating one sets this order to Cancelled and generates a linked replacement order (§3.4); its costs will accumulate back onto this record.
Cancelling is a soft action — a Super Admin can restore the order afterward.
Line-by-line system / GPS / task-tap events — the underlying data behind the Status timeline above.
| Timestamp | Event | Detail | Source |
|---|---|---|---|
| 2026-07-16 08:40:02 | order_created | Order received | system |
| 2026-07-16 08:40:03 | queued | Added to order pool | system |
| 2026-07-16 13:10:27 | assigned | Assigned to Marcus Chen (auto-dispatch) | system |
| 2026-07-16 13:35:14 | task_tap:arrived_pickup | GPS 49.2812, -123.0662 (3540 E Hastings St) | driver app |
| 2026-07-16 13:48:51 | task_tap:picked_up | GPS 49.2812, -123.0662 | driver app |
| 2026-07-16 15:20:06 | gps_ping | GPS 49.2160, -122.9345 (en route) | driver app |
| 2026-07-16 15:38:22 | task_tap:attempt_no_answer | Called twice, no answer (x2) | driver app |
| 2026-07-16 15:40:00 | failed | GPS 49.2057, -122.9110 — reason: Unable to Contact Customer | driver app |
Related exception logged on Exceptions. Customer account is locked (overdue) — confirm billing status before scheduling a redelivery.