Events raised primarily by the driver app, surfaced here for admin visibility and follow-up. Internal notes are admin-initiated records (§13); customer complaints have moved to their own Complaints page.
| Timestamp | Order | Type | Driver | Status | Note | |
|---|---|---|---|---|---|---|
| 2026-07-14 13:55 | JFSG-Mei | Incorrect Address | Priya Anand | Resolved | Recipient building number does not exist; redelivery created (JOB-2). | Detail |
| 2026-07-16 15:40 | MBC-Sam | Unable to Contact Customer | Marcus Chen | Unresolved | Called twice, no answer. Left voicemail. | Detail |
| 2026-07-17 07:50 | QBFS-Priya | Customer Not Present | Marcus Chen | Resolved | No answer on first pickup attempt; rescheduled for later same day. | Detail |
| 2026-07-17 09:05 | QBFS-Priya | Driver Delay | Marcus Chen | Unresolved | Traffic incident on Oak St Bridge, approx. 15 min delay. | Detail |
| 2026-07-17 08:45 | NSRS-Jordan | Customer Not Present | Sam Osei | Resolved | No answer at loading dock; pickup window rescheduled. | Detail |
| 2026-07-17 11:15 | GVW-Alex | Driver Delay | Sam Osei | Resolved | Stationary 7 min — resolved, resumed route. | Detail |
| 2026-07-14 16:00 | JFSG-Mei | Redelivery | System | Resolved | Created as replacement for cancelled order JOB-1. | Detail |