Super Admin only. Every administrative action across the app — account locks, hour adjustments, permission changes, blocks, order edits, staff and pricing changes — is recorded here. Read-only and immutable.
| Timestamp | Actor | Action | Target | Detail |
|---|---|---|---|---|
| 2026-07-17 11:41 AM | Ken Whitfield | Permission change | Permission matrix | Added Tech Support role tier — Company Backend enabled, business-data columns set to None. |
| 2026-07-17 11:39 AM | Ken Whitfield | Staff created | Ravi Patel | Tech Support account — invite email sent to ravi.patel@fvstexpress.com. |
| 2026-07-17 09:47 AM | Diego Alvarez | Order cancelled | JFSG-1030 | Cancelled — incorrect recipient address; redelivery JFSG-1058 created. |
| 2026-07-16 04:55 PM | Nadia Osman | Price list edit | Premium Zones | Zone C surcharge raised $2.00 → $3.50. |
| 2026-07-16 02:31 PM | Diego Alvarez | Complaint logged | CMP-102 | Maple Bakery Co. — repeated missed delivery window; pending review. |
| 2026-07-16 11:08 AM | Nadia Osman | Reminder sent | INV-3006 | Overdue reminder emailed to Maple Bakery Co. — balance $2,150.00. |
| 2026-07-15 03:12 PM | Ken Whitfield | Staff created | Grace Liu | Customer Service account — temporary password set, change required at first sign-in. |
| 2026-07-15 09:20 AM | Marta Fischer | Hours adjusted | Marcus Chen | Jul 12 shift 8.0 → 6.4 hrs; reason: left early, approved. |
| 2026-07-14 05:03 PM | Diego Alvarez | Compensation issued | CMP-101 | Jam Florist — $15.00 credit issued for delayed anniversary bouquet. |
| 2026-07-14 10:30 AM | Ken Whitfield | Account approved | Green Valley Wholesale | Direct-create by staff — approved on creation; price list "Standard" assigned. |
| 2026-07-13 02:45 PM | Ken Whitfield | IP blocked | 203.0.113.4 | Blocked — suspicious login attempts from multiple regions. |
| 2026-07-13 06:00 AM | System | Account locked | Maple Bakery Co. | Auto-locked — overdue balance $2,150.00 per billing rules. |
| 2026-07-12 04:20 PM | Nadia Osman | Price list edit | Premium Zones | New price list created (cloned from "Standard"). |
| 2026-07-12 11:15 AM | Marta Fischer | Order edited | JFSG-1058 | Delivery address corrected to 4488 Hazelbridge Way, Richmond BC. |
| 2026-07-11 05:40 PM | Ken Whitfield | Permission change | Permission matrix | Customer Service — Order Info changed None → Add/Edit. |
| 2026-07-11 09:02 AM | Ken Whitfield | Staff deactivated | Tomás Herrera | Dispatcher login disabled (soft) — reactivatable by a Super Admin. |
| 2026-07-10 03:28 PM | Diego Alvarez | Account unlocked | Jam Florist (South Granville) | Manual unlock — payment received; note attached (required). |
| 2026-07-10 08:50 AM | Ravi Patel | Staff account viewed | Marta Fischer | Tech Support troubleshooting — sign-in issue, session reset. |