Roles & Access

🔔6

Permission matrix

Role Full Access Role Mgmt Order Create/Delete Order Edit Assign Orders Routes Pricing Billing Company Backend Actions
Super Admin Edit
Dispatcher Edit
Finance Edit
Customer Service Edit

Order Create/Delete covers permissions for managing the order itself — creating, editing, deleting, and bulk importing orders, plus functions like creating delivery orders, updating order status, and adding notes.

Order Edit covers permissions only for modifying the information within an existing order — sender/recipient details, pickup and delivery addresses, dates, times, package information, and notes — and cannot create or delete orders.

Currently online users

Ken Whitfield Super Admin ken@restobox.com · 174.112.44.201 · online now
Marta Fischer Dispatcher marta.fischer@fvstexpress.com · 24.85.201.19 · online now
Diego Alvarez Customer Service diego.alvarez@fvstexpress.com · 70.66.150.88 · idle 8 min

Block IP / Account

Super Admin can revoke access instantly for any account or IP address.

Session policy: 3-hour inactivity timeout by default, 3 days with "Remember Me" — both sliding on activity.